F.A.Q.

  • When will I receive my order?

Once your package is shipped you will receive a tracking number by email (or SMS if you chose this option). Most packages take 1-3 weeks to be delivered depending on the postal service's efficiency. 

 

  • What are the shipping rates?

There are no shipping rates to worry about since Anyixin offers Free Shipping on any cart amount and to any destination!

 

  • Where are you located?

Anyixin is located in Hong Kong but some products might be shipped directly from China as I'm living between these two countries.

 

  • Do you accept return or exchange?

Yes! You have up to 7 days after receipt of your package to contact me by email and send it back in its entirety (no holes, no stains, no stretching, etc...) to get a refund or an exchange.
Note: You will need to cover the shipping cost entirely, so make sure to check the size charts provided on each product page, and to measure yourself properly before placing your order. If you have any more questions about the return and exchange process, don't hesitate to contact me directly by email at info@anyixinclothing.com

 

 

 
  • Do you ship to my country?

Yes! Anyixin ships to all countries, worldwide and for free! So there won't be any surprise costs at checkout.

 

 

 

  • Are my payments secure?

Yes, Anyixin has a safe and secure shopping experience built on Shopify and complies to the highest level of PCI (Payment Card Industry) standards. Click on the security badge below to learn how Shopify meets and exceeds all 6 categories of PCI standards. 

 

Shopify CPI

 

 

  • Can I change or cancel an order I just placed?

Although I can't guarantee your order won't have been processed already, if it was placed less than an hour after you realized you chose the wrong size, quickly email me at info@anyixinclothing.com, and I will see what can be done.
Note: To avoid these types of scenarios, please make sure to refer to the size charts provided on each product page before placing your order.

 

 

 

  • What is the currency conversion rate for non-USD orders?

Use Anyixin's currency drop-down menu to select your country's currency. Prices will be displayed in your selected currency, then processed in US Dollars by Paypal or your credit card company upon completion of your purchase, then finally converted to your local currency. Non-US dollar order totals shown during checkout are only estimates of the final amount based on recent currency conversion rates.

 

 

 

  • I have a suggestion or feedback for Anyixin:

Awesome, I'd love to read what you think! You can either leave a product review on any product page (if your feedback is related to one of my designs), or send me an email at info@anyixinclothing.com and I will reply to you asap!

 

 

 

  • I'm an Influencer, Model, Blogger and/or Anyixin Lover and I'd like to become a brand ambassador:

Sounds great! Please read this dedicated page “Become An Anyixin Babe” and send me the requested info by email at info@anyixinclothing.com.

 

 

 

  • What type of payments do you accept?

Almost any secure payment! You can pay with any of the following payment methods on anyixinclothing.com: Paypal, Mastercard, Visa, American Express, Apple Pay, Wechat & Alipay.

 

 

 

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